As interruptions during the course of a consultation can be very distracting for both doctor and patient, most queries are best dealt with by consultation, but if appropriate, your doctor will discuss a telephone query with you. If the doctor concerned is consulting, your call will be returned assoon as the doctor is free. Emergency situations are an exception. If you feelyour problem requires immediate attention, please inform the receptionist thatit is an emergency. One of the Nurses will speak with you and convey yoursituation to the doctor.
Please do not email the practice regarding appointments or your health information, as it is not considered secure.
Use of mobile phones during the consult is not permitted. We request you please switch of your mobile phone or put it on silent mode beforeentering the consulting room.